Terms & Conditions for Extended Warranty

Service Contract Benefits 

Breakdown Coverage: 

• Warranty Extension: Enjoy extended warranty coverage beyond the original warranty period for ILIFE products purchased through official channels.

• Repair or Replacement: If your product breaks down during the extended warranty period, we'll either repair it or replace it with a new or refurbished unit.

• Convenient Service: Our service partners will contact you or arrange pick-up and delivery, ensuring minimal hassle.
• Cost Coverage: We cover the cost of spare parts, service charges, and logistics (except for cases specifically mentioned in the "What is Not Covered" section).
  
  

Terms of Service: 

• Serial Number Requirement: The serial number of the product must match the one listed on the service contract. 

• Defective Parts: Replaced parts become the property of the company. 

• Packaging Responsibility: You're responsible for packing the product securely before shipping it for repair. 

• Unlimited Service Requests: There's no limit to the number of service requests you can make, up to the value of the device. 

• Replacement Policy: If repair costs exceed the market value of the device, we'll replace it with a new or refurbished unit or provide a gift card. 
  

What is Not Covered: 

• User Misconduct: Failure to follow instructions, physical damage, liquid exposure, unauthorized repairs, or wear and tear. 

• Maintenance and Accessories: Routine maintenance, cleaning, accessories (brushes, filters, etc.), and damage from power fluctuations. 

• Commercial Use: The contract is only valid for personal use, not commercial or rental purposes. 

• India-Only: This contract is valid only for products purchased in India through ILIFE India. 
  

Conditions of Cover: 

• Purchase Window: The contract must be purchased within 30 days of product delivery. 

• Official Channels: The product must be purchased new from an authorized dealer and have a minimum 12-month original warranty. 

• Domestic Use: The product is intended for personal use only. 

• Manufacturer Guidelines: The product must be used according to the manufacturer's guidelines. 

• Original Warranty Validity: The original warranty must remain valid during the extended warranty period.