Terms & Conditions for Extended Warranty

Service Contract Benefits 

Breakdown Coverage: 

  • Warranty Extension: Enjoy extended warranty coverage beyond the original warranty period for ILIFE products purchased through official channels.
  • Repair or Replacement: If your product breaks down during the extended warranty period, we'll either repair it or replace it with a new or refurbished unit.
  • Convenient Service: Our service partners will contact you or arrange pick-up and delivery, ensuring minimal hassle.
  • Cost Coverage: We cover the cost of spare parts, service charges, and logistics (except for cases specifically mentioned in the "What is Not Covered" section).

Terms of Service: 

  • Serial Number Requirement: The serial number of the product must match the one listed on the service contract. 
  • Defective Parts: Replaced parts become the property of the company. 
  • Packaging Responsibility: You're responsible for packing the product securely before shipping it for repair. 
  • Unlimited Service Requests: There's no limit to the number of service requests you can make, up to the value of the device. 
  • Replacement Policy: If repair costs exceed the market value of the device, we'll replace it with a new or refurbished unit or provide a gift card. 

What is Not Covered: 

  • User Misconduct: Failure to follow instructions, physical damage, liquid exposure, unauthorized repairs, or wear and tear. 
  • Maintenance and Accessories: Routine maintenance, cleaning, accessories (brushes, filters, etc.), and damage from power fluctuations. 
  • Commercial Use: The contract is only valid for personal use, not commercial or rental purposes. 
  • India-Only: This contract is valid only for products purchased in India through ILIFE India. 

Conditions of Cover: 

  • Purchase Window: The contract must be purchased within 30 days of product delivery. 
  • Official Channels: The product must be purchased new from an authorized dealer and have a minimum 12-month original warranty. 
  • Domestic Use: The product is intended for personal use only. 
  • Manufacturer Guidelines: The product must be used according to the manufacturer's guidelines. 
  • Original Warranty Validity: The original warranty must remain valid during the extended warranty period.